Thoughts beyond my life & my travel - Bel

I thought it's my luck to see the batman flight flying above the harbour yesterday. It's a plane white airplane which you couldn't spot it's the one if you're not told. I saw it twice, it flew lower the second time when I was riding on a boat. Seeing a plane flying that low in an area full of tall buildings was amazing. Today I received a sad phone call from my brother about my mom. She broke her elbow and wrist that needs surgery. Luckily it happened my friend work in the orthopaedic ward in that hospital and updated me how she's doing. I was a bit scared and uneasy hearing the news and tried to control my emotion. I never thought I would have been so worried about my mom. But after all, she's my mom. It came to a time my parents get older and I have to prepare myself to hear any bad news. It's hard but I know I need to be more prepared. That's all. Hope for the best.

The drama this Sunday tried to awake many audience to demand for better TV programme offered by current TV free stations. According to economic theories, there are no free food. Will the TV stations produce programme that hit the niche markets than the general public? I doubt it. I don't say the quality of the current programme is satisfactory. As a matter of fact, I don't spend much time on these two stations but rather watch more programme on broadband TV. But the thing is pay TV allow more segmentation than the free TV stations which aim to draw more traditional and big advertisers. I went to a talk on Customer Experience Design yesterday. Quite surprisingly, it's not the usual customer service lecture but instead it's about how design helps expore what your customers are missing from their experience. It's interesting that I learnt all these from the readings of my university lecture before but never reckoned the power of it till this talk. A good talk though no...